FAQ

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Sizing

Available in our standard formats: Petite, Classic, Grande, Gallery, Statement, Collector, Signature Piece, Prestige.

Size comparisons are available on each product page to help you choose the right format.

We also recommend measuring your wall space before placing an order to ensure the artwork fits perfectly in your intended location.

Care & Hanging

Dust with a soft, dry cloth; avoid direct sunlight for Giclee prints. For maximum longevity, use acid‑free matting and spacers.

⚠️ Important: Due to its thickness, the paper is sensitive to creases and folds. Please unroll the print carefully and lay it flat; you may frame it immediately. Avoid counter‑rolling or excessive flattening against the roll. If needed, smooth the print under a clean, heavy, flat object for a few hours.

Shipping

We print and ship locally for lower emissions and customs worries in the EU.

Currently we are working on delivery options for customers outside the EU.

From size Classic, prints are shipped rolled.

Taxes & Duties

We print and ship locally in the EU.

Buyers from other regions may be subject to taxes, duties, and additional fees; if you have any questions, we are always available to help.

Returns & Right of Withdrawal

The exact terms for returns, the right of withdrawal and warranty can be found in our Terms of service & Refund policy on our shop page. If you have any questions, please contact us — we will assist you quickly and personally.